Privacy & Cookies Policy

Internet Privacy & Cookies Policy

This is the internet privacy policy for www.lyliarose.com

This website is the property of Victoria Sully. I take the privacy of all visitors to this website very seriously and therefore set out in this privacy and cookies policy my position regarding certain privacy matters and the use of cookies on this website.

This policy covers all data that is shared by a visitor with me whether directly via www.lyliarose.com or via email. This policy is occasionally updated by me so I suggest you re-review from time to time.

This policy provides an explanation as to what happens to any personal data that you share with me, or that I collect from you either directly via this website or via email.

Certain businesses are required under the data protection act to have a data controller. For the purpose of the Data Protection Act 1998 I, Victoria Sully, am the data controller and can be contacted via email at victoria@lyliarose.com

1.         Information I collect

In operating our Website I may collect and process the following data about you:

1.1       Details of your visits to my website using Google Analytics and the resources that you access including, but not limited to, traffic data, location data, weblog statistics and other communication data.  

1.2       Information that you provide by filling in forms on my website, such as when you register to receive information such as a newsletter or contact me via the contact page.

1.3       Information provided to me when you communicate with me for any reason.

1.4       Information provided to me when you place an order in the shop.

2.         Use of cookies

On occasion, I may gather information about your computer for my services, and to provide statistical information regarding the use of my website to my advertisers.

Such information will not identify you personally, it is statistical data about my visitors and their use of my site. This statistical data does not identify any personal details whatsoever. It is used by me to analyse how visitors interact with the website so that I can continue to develop and improve this Website.

I may gather information about your general internet use by using a cookie file that is downloaded to your computer. Where used, these cookies are downloaded to your computer automatically.  This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer’s hard drive. They help me to improve my website and the service that I provide to you.

All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular areas of my website or some areas may not work as intended.

Any advertising featured on this website may also incorporate cookies, over which I have no control. Such cookies (if used) would be downloaded once you click on advertisements on my website.

For more information on cookies you can read the guidance at www.allaboutcookies.org

3.         Use of your information

The information that I collect and store relating to you is primarily used to enable me to provide my services to you. In addition, I may use the information for the following purposes:

3.1       To provide you with email newsletters containing my latest blog posts (I usually post daily), my blog shop (scarf boutique) news and discounts and any other relevant information if you have signed up to my main newsletter.

3.1.1    To enter all main newsletter subscribers into a monthly giveaway to win a scarf of choice from my online blog shop

3.2       To meet my contractual commitments to you when you place an order via the shop.  Your proof of purchase will be emailed and a dispatch notification.

3.3       To notify you about any changes to my website, such as improvements or service/product changes, that may affect our service.

3.4       Please be advised that I do not reveal information about identifiable individuals to my advertisers but I may provide them with aggregate statistical information about my visitors such as percentage of female visitors or main age group.

3.5       To email my Blogger Opportunities email list about any blog opportunities I have permission to share from my advertisers.

4.         Storing your personal data

4.1       Data sent to me via my website contact form or email is accessed and stored by me.  I have no employees.

4.2       Some of the data that is provided by you is stored by third parties such as MailChimp if you sign up to a newsletter and PayPal if you place an order via the shop.  Please see their own privacy policies for more information about how they handle customer’s data.

4.3        Data personally collected is stored on a password protected spreadsheet or within a password protected email.

5.         Disclosing your information

5.1        I take data protection very seriously and your details will not be passed on to third parties without prior consent unless the below applies.

5.1.1     Where I am legally required to disclose your information.

5.1.2     To assist fraud protection and minimise credit risk.

5.2        If you place an order via the shop then your data will be used to create a postage label using Royal Mail in order to deliver your order.

6.         Third party links

You might find links to third party websites on my Website. These websites should have their own privacy policies which you should check. I do not accept any responsibility or liability for their policies whatsoever as I have no control over them.

7.         Your rights and access to information

Access
The Data Protection Act 1998 gives you the right to access the information that I hold about you. Please note that any demand for access may be subject to payment of an admin fee of £10 which covers my costs in providing you with the information requested. Should you wish to receive details that I hold about you please contact me using the contact details below.

Opt Out
You are able to opt out of newsletters at any time by clicking 'unsubscribe' at the bottom of any newsletter email.  Alternatively please email me and request to be unsubscribed from my newsletter.

Delete
In certain situations you are able to request that I 'forget' your data and delete.  Please be aware that I cannot delete transactional information as I am required to keep a record of all transactions for tax purposes.  There may be other instances in which I am required to keep your data to abide by the law.

8.         Contacting me

I welcome any queries, comments or requests you may have regarding this policy. Please do not hesitate to contact me at victoria@lyliarose.com

If you would prefer to write to me then my contact address is Victoria Sully, 25 Green Gardens, Gloucester, GL3 4NH, UK

 

ADDITIONAL COOKIE POLICY

This website sets strictly necessary cookies. These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

This website sets performance cookies. These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

This website sets functionality cookies. These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

This website sets targeting cookies. These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

PAYPAL POLICY

All PayPal transactions are subject to the PayPal Privacy Policy. 

 

Updated 24.05.18

LyliaRose 400400

 

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